Chile & Easter Island Pre-Departure Information
Note: Local Time is GMT-3 in Patagonia & GMT-5 in Easter Island
The information outlined here is important to prepare you for your trip. Please read all information carefully and let us know if you have any questions.
Printables
Chile & Easter Island Pre-Departure Information (the information on this page in a printable format)
CLICK HERE for Santiago Airport Free WIFI Link
Cash & Banks
The national currency of Chile is the Chilean peso. Credit cards accepted in 99% of establishments. If you want to use Chilean currency, bring enough for:
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Meals (some lunches and dinners). All breakfasts are provided by the hotels. Some boxed lunches are covered for activities in Patagonia.
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Beverages (water, soft drinks, alcoholic beverages)
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Gratuities (optional - Cash in Chilean peso preferred)
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Souvenirs
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Odds and ends. Example: taxi in Santiago to go to dinner, etc.
The amount will vary from person to person. Here is an estimated guideline:
Busy Days in Towns - $75-100 USD per person per day
Days in National Parks - $50-75 USD per person per day
Easter Island - $100-200 USD per person (for entire 3 Day Easter Island trip)
↠ ATM’s are located in Santiago, Puerto Natales, Punta Arenas, and Valparaiso.
↠ The daily limit for cash withdrawal per account is 200,000 pesos / about $258 USD depending on the exchange rate
↠ Most restaurants (99%) accept credit cards.
↠ Uber is popular and plentiful in Santiago. Santiago airport has free open WIFI.
Travel Insurance Requirements
↠ It is mandatory that all travelers purchase comprehensive travel insurance covering all costs associated with their trip. Adios Adventure Travel is not able to offer a refund for any portion of any payment for any reason including but not limited to, financial loss due to strikes, government actions, war, a national or global crisis of any kind, adverse weather, force majeure, evacuation and treatments for medical emergencies, delays, air or ground ambulance services, and repatriation. Adios Adventure Travel & its representatives and partners do not insure trips. If you don't arrive as scheduled, or if you depart early, there is no refund for any portion of your trip, for any reason. Adios Adventure Travel and it's partners and affiliates do not offer any refunds for any reason. The only option to recover any of your investment is to file a claim with your insurance provider. We will gladly assist with any documents needed.
↠ You are free to choose any provider including, but not limited to:
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Squaremouth Travel Insurance - get a free quote online. Call toll-free to speak to agents who are trained to answer questions via phone
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Your credit card company or health insurance provider may offer benefits during travel. Contact your provider to find out what your options are. Be aware that credit card benefits that offer travel insurance may have limitations. It's your responsibility to review the credit card insurance benefits and ensure that all your expenses are covered.
Link to Adios Adventure Travel Cancellation and Refund Policies
Checking In for Flights
↠ We may book some flights for our groups as a courtesy and to ensure continuity of the trip. We are not responsible for any changes made by airlines. Although we have not had any reports of problems with people who choose to check-in at the counter, we may provide you with your flight confirmation codes in case you want to check-in online in advance. In some instances, our local manager in Chile may handle the checkin process for your local domestic flights. You will be given instructions regarding checkin when you arrive in Santiago, Chile. All hotels have free wifi. If you have trouble connecting, you can ask your hotel staff for assistance. Before you depart for your trip, we provide you with the contact numbers to reach our in-country team. Our manager in Santiago will notify you if he is managing the checkin for your domestic flights in Chile.
↠ When checking in at the airport for local flights, it can be beneficial for all members of your group to check in together. Gather all the passports and present them at once. However, it’s also fine if you prefer to check in on your own.
Luggage Restrictions (subject to changes)
↠ Santiago - to Patagonia: 158 cms3 / 62 inches3 (sum of the width + length + height) / 23 kg (50.7 lb)
↠ Santiago - Easter Island: 1 checked luggage 23 KG (50.7 lb) (The airline allows 2 checked bags per person, but we recommend only 1 for 3 day trip.)
Carry-Ons are the same as flights in the US - Up to 15 lbs. Must fit in overhead bins.
Luggage Storage
↠ Excess luggage can be stored in your hotel in Santiago if you plan to visit more than one location with different climates. Please pack an extra duffle bag to use for this purpose.
Loss of Luggage or Personal Property
↠ Please note that we cannot accept any responsibility for the misplacement of any personal articles whilst on your travels. Naturally, we will endeavor to reunite you with your misplaced items but please bear in mind that logistics may not always be favorable for the return of articles.
Drinking Water
↠ Water in Patagonia region is considered safe to drink from the tap, By bringing your own reusable bottle, you are helping to reduce plastic waste. Note that you cannot buy water in plastic bottles in Patagonia. Bottled water is available in reuseable glass containers in restaurants and stores if you want it. And you can pour the water into your personal bottle. If you want to bring a water purification device, we tested the Go Pure Pod and we love it so much, we got a link to offer our groups a discount. Use code: ADIOS15
CLICK HERE to get info about the easiest, most inexpensive water filter for travelers, you never heard of! (note: we get a dose of love for each purchase, for which we're very grateful)
Ban on Plastic in Patagonia - Water Bottles & Plastic Bags
↠ We're happy to report that the sale of products packaged in plastic has been virtually eliminated in Patagonia since 2014. In restaurants, when requested, bottled water is served in reusable glass containers. You cannot buy plastic bottles of water in Patagonia! Or ziploc plastic baggies..
↠ Bring reusable water bottles, bladders, or collapsible pouches for personal use and fill up at your hotel tap. The guide will provide additional water in the van during the activities.
↠ Please bring your own stash of ziplocs for carrying a personal supply of toilet paper and random things that may pop up.
Laundry
↠ Hotels may offer laundry service.
↠ In remote areas the laundry service may take more than 24 hours. It depends on which hotel is reserved.
Allow plenty of time. Hotels may offer 24-hour turnaround service, but we suggest you allow at least 48 hours.
Communications & Phone Service
↠ Although WiFi may be offered, it is subject to interruptions and this is beyond the control of anyone.
↠ Even if you have international texting and cell phone service, you may or may not get texts and messages.
↠ Guides have local phone service, but it is subject to the same gaps and interruptions.
↠ This is a great time to enjoy being “off the grid.”
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Electricity
↠ If your device can run on 220 volts, or is dual voltage, and your plug is from the US, it won't fit in a Chilean power outlet. You'll need to bring a suitable plug adapter for Chile such as 2 round prongs plug adapter. TYPE C (most smart phones are dual voltage. If you're not sure, call your cell phone company. Or ask the internet)
↠ If your laptop or ipad has a 3 prong plug, bring an adaptor that can accommodate 3 prongs.
↠ Bring a portable external battery for recharging your devices/cameras on the go. (optional)
↠ Bring a short extension cord in case your hotel in Torres del Paine.is a converted Hacienda or English-style mansion. Limited outlets may be inconveniently located behind furniture. (optional)